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Overview Charges Recharge Method How To Use Local User Guide Roaming User Guide
 
Home Ringback Tone Service
 
With the Home Ringback Tone service, callers will hear the same Hong Kong ringback tone when you are roaming. To activate or deactivate the Home Ringback Tone service or to check the service status, dial 1750175 and follow the voice instruction. Or simply dial the following short codes with your mobile phone when in Hong Kong or roaming overseas:

  • Service activation: Press **143# +
  • Service deactivation: Press ##143# +
  • Service status checking: Press *#143# +
The service is charged on daily basis of the Hong Kong time. Charge will be continued until you deactivate the service.
 
Remarks:
- Home Ringback Tone service is available in all countries / districts under 2G automatic roaming service coverage.
- When roaming in Macau, you can enjoy free Home Ringback Tone service by attaching to Macau Hutchison Telecom network. Thus, activation of the service is not necessary. Otherwise, service will be charged.


Voice Mail Service
 
With Voice Mail service, you can manage your call more flexibly. When a new message arrives, a SMS alert will be sent to you to make sure that you don't miss any important call.
 
Registration
1. Press **126*1# + (send key) for a 30-day subscription at $15; Or
Press **126*2# + (send key) for a 90-day first time subscription special offer at $35; Or
 
2. Dial 1750 175 and follow the voice instruction.
 
  • The service will be available after 4-6 hours, and a confirmation SMS will be sent to you when the service is ready. The next service fee ($15/30-day) will be automatically deducted from your Rechargeable SIM Card Credit balance after 30 or 90 days.
  • To check the subscription status, please dial 1750 175 or press *#126 # + (Send key).
  • Once the service is activated, the calls received in "busy", "no answer" and "Unreachable" conditions will be forwarded to your voice mail mailbox automatically.
     
    Listening to messages / access your voice mail box
    1. Press *63 + (send key); Or
    2. Use any touch-tone phone to call 6503 6503.
     
  • Access to voice mail box by your Rechargeable SIM Card will be charged by local / roaming airtime accordingly.
     
    Termination of service
  • Please call 1750 175 or press ##126# + (Send key)
  • You can continue to enjoy the voice mail service till its expiry date.


    Unconditional Call Forward Service
     
    To register for the Unconditional Call Forward service, please dial **133#. A confirmation short message will be sent to you when the service is ready. You can then activate and deactivate the service anytime.

    To activate or deactivate the Unconditional Call Forward service or to check its service status, dial 1750175 and follow the voice instruction. Or simply dial the following short codes with your mobile phone:In Hong Kong or Roaming Overseas
     
    • Service activation - forward calls to a designated Hong Kong telephone number:
      Press **133* + HK telephone no. + # + (HK country code not required)
    • Service activation - forward calls to a designated overseas telephone number:
      Press **133* + 001 + country code + area code (if applicable)+ overseas telephone no. + # +
    • Service deactivation: Press ##133# +
    • Service status checking: Press *#133# +
    When the Unconditional Call Forward service is activated, calls forwarded to a designated local telephone number will be charged at local airtime rate. For calls forwarded to a designated overseas telephone number, IDD airtime will also be charged on a 6-second basis, in addition to the local airtime rate.
     
    Note: For making outgoing calls while roaming, unconditional call forward service should be deactivated first.


    Caller Number Display Service
     
    When you are in Hong Kong or roaming in overseas countries or regions, you can screen all Hong Kong incoming calls at no extra cost.