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Frequently Asked Questions
How do I login my 3account
My3 App
How to set a password
3 Shop Address
Mobile Data Top Up History
Octopus 
How to download the bill
Other FAQs
Service Plan & VAS
Review your monthly plans & Contracts
Apply / Enquiry Roaming Data and VAS
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Account Setting & Self Service
Edit account settings, Change IDD/Roaming preferences, and keep your details current.
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The new eSelf-Service Kiosk makes bill payment faster and easier!
- Apple Pay
- Android Pay
- Master Card contactless
- VISA PayWave
- Octopus
You can now pay your bill with above method via eSelf-Service kiosk at our selected 3Shop. Learn more
24 x 7 
Online iChat Service
Online iChat Service
Need help? Whether you've got questions, feedback, or want to contact us, please start to use iChat online support
3iChat is available on your PC and even on your mobile via 3ichat.three.com.hk.
3iChat is available on your PC and even on your mobile via 3ichat.three.com.hk.
3Sales Hotline: 1032
Email
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