eCustomer Service
eCustomer Service
My Account
After login to My Account www.three.com.hk/login/eng, with chart support, 3HK customer can easy check payment record, local data usage, service plan detail or etc.
My3 App
The new My3 App is available for iPhone/iPad/Android user to download, the new ‘Application link’ feature enables user to open other 3HK’s mobile apps or web pages via My3 App.
Shortcode
Simply dial the specific shortcode in your mobile. The related information will be sent to you in SMS shortly.
3iChat
No matter you’re 3HK customer or not, you can online chat and get assist from our ambassador in 24 hours.
IVRS
Just call 1033 and select the service option with your mobile number and password entry. The related information will be told over the phone automatically.