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| Bill & Account Info
(Check simple bill information)
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Simply Bill Information Enquiry |
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| Please dial *230 on your handset.
(Only last bill date, account no., total balance will be provided.)
Remark: Free of Charge |
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| Customer Profile
(Set up/Change password)
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3 Password Registration |
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| Please dial *333 with your handset and follow the instructions |
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Set Wi-Fi Password |
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| Reset the Wi-Fi password
Please dial *335*(4-8 digits password), after will receive a confirmation SMS.
(If you have 3G and already subscribed WIFI service)
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| Roaming
(Roaming service setting)
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Data Network Shield |
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| To deactivate, please dial *107*888# on your handset.
Data Network Shield will be automatically deactivated with the termination of Daily Pass
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| To activate, please dial *107*777#
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Data Roaming Daily Pass |
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| To show the status, please dial *107*3# on your handset.
For details, please download and refer to Daily Pass iPhone App. |
| Un-subscribing your Daily Pass,
Please dial *107*2# on your handset.
For details, please download and refer to Daily Pass iPhone App. |
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Data Roaming Daily Pass |
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| To subscribe, please dial *107*1# on your handset.
For details, please download and refer to Daily Pass iPhone App. |
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Home Direct Line |
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| Please dial **132*[mobile number]#
(For the coverage and charges of Home Direct Line, please refer to Planet 3 or www.three.com.hk)
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Home Ringback Tone |
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| To check service status,
please dial *#139*# on your handset.
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Home Ringback Tone |
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| To activate, please dial **139*# on your handset
(charge: HK$10 per day)
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| To deactivate, please dial ##139*# on your handset.
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| Call Management
(General call related service such as call forward)
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"Busy" International Call Forward |
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| To deactivate, please dial ##67# on your handset. |
| To activate, please dial **67* + 001 + Country Code + Area Code + Phone Number + #
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"No Answer" International Call Forward |
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| To activate, please dial **61* + 001 + Country Code + Area Code + Phone Number + #
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| To deactivate, please dial ##61# on your handset. |
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"Unconditional" International Call Forward |
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| To activate, please dial **21* + 001 + Country Code + Area Code + Phone Number + #
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| To deactivate, please dial ##21# on your handset
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"Unreachable" International Call Forward |
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| To deactivate, please dial ##62# on your handset.
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| To activate, please dial **62* + 001 + Country Code + Area Code + Phone Number + #
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All Call Barring |
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| To deactivate, please dial #330* + Password + # on your handset.
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All Call Forward |
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| To activate, please dial **21* + phone number on your handset
(All incoming calls will be forwarded to a designated telephone number after your mobile number was activated)
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| To deactivate, please dial ##21# on your handset.
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| To check status, please dial *#21# on your handset. |
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All Outgoing Call-CallBarring |
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| To activate, please dial *33* + Password + # on your handset.
(Provide maximum security and minimize the call charge)
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| To deactivate, please dial #33* + Password + # on your handset.
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All Outgoing IDD-CallBarring |
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| To deactivate, please dial #331* on your handset.
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| To activate,
please dial *331* + Password + # on your handset.
(to provide maximum security and minimize the call charge)
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Busy Call Forward |
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| To check, please dial *#67# on your handset.
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| To deactivate,
please dial ##67# on your handset.
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| To activate, please dial **67* + phone number + # on your handset.
(When your line is busy, the incoming call will be forwarded to a designated telephone number after your mobile number was activated) |
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Call Waiting |
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| To activate, please dial *43# on your handset.
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| To deactivate, please dial #43# on your handset.
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Change P/W Call Barring |
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| Please press *03** + Old Password + * + New Password + * + New Password+ #
(The Default Password is 8888)
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Incoming Call Barring |
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| To activate, please dial *35* + Password + #
(to provide maximum security and minimize the call charge)
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| To deactivate, please dial #35* + Password + # on your handset.
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No Answer Call Forward |
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| To activate, please dial **61* + phone number + # on your handset
(When an incoming call is not answered, it will be forwarded to a designated telephone number after your mobile number was activated)
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| To check status, please dial *#61# on your handset.
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| To deactivate, please dial ##61# on your handset.
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Unreachable Call Forward |
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| To check status, please dial *#62# on your handset,
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| To deactivate, please dial ##62# on your handset.
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| To activate, please dial **62* + phone number + # on your handset.
(All incoming call will be forwarded to a designated telephone number when your handset is switched off or outside the network coverage) |
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Voice Mail / Visual VM |
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| All unreachable calls will be diverted to the voice mailbox automatically with this feature. Whenever your mailbox receives new messages, we will notify you via short message automatically.
Please dial *32 on your handset.
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| iPhone VVM allows you to browse a list of your messages. You can choose which one to listen, reply or delete, just like emails.
Please dial *63 on your handset for voice mail management.
(Monthly Charge: $8 / free trial for the first 2 months. |
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| SMS Management
(For SMS diverting service)
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Forward SMS |
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SMS Divert subscribers can follow the instruction below to activate the SMS Divert service:
- Forward the SMS to a local mobile number: please dial **146* + mobile number + # on your handset
- Forward the SMS to an overseas mobile number: please dial **146* + country code + area code + mobile number + # on your handset
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| To check settings,
please dial **147# on your handset.
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| To deactivate, please dial ##146# on your handset.
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SMS Divert |
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| To subscribe, please dial **145# on your handset.
(Special charge: $2/day, original: $8/day. For details, please refer to www.three.com.hk or call 31663333) |
| To deactivate, please dial ##145# on your handset. |
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| 中文
