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IDD Service Roaming Coverage & Tariff Data Roaming Daily Pass Outbound Rental Service
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General Prepaid Roaming Coverage & Tariff
  (Applicable for all Prepaid SIM Card except Special Asia Prepaid SIM card)
Roaming Destinations Incoming Outgoing Call to HK Local Outgoing Call Outgoing Call to Other Destinations
China HK$8 HK$8 HK$6 HK$25
Macau HK$7.8 HK$5.8 HK$8.8 HK$25
Japan   HK$12.8  HK$12.8  HK$12.8  HK$25
S. Korea HK$23.8 HK$23.8 HK$23.8 HK$25
Band 1 HK$9 HK$9 HK$8.8 HK$19
Band 2 HK$13 HK$13 HK$12.8 HK$19
Band 3 HK$24.8 HK$24.8 HK$24.8 HK$25

 Remarks:

1. Band 1 countries: Australia, Indonesia, Malaysia, Philippines, Singapore, Taiwan, Thailand
2. Band 2 countries: Belgium, Czech Republic, Denmark, Finland, France, Germany, Italy, New Zealand, Norway, Spain, Sweden, Switzerland & Netherlands

3.

Band 3 countries: Rest of the world. Click here for the 3G Roaming Prepaid coverage.

 4. Roaming tariff effective date: 30/September/2013
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Special Asia Roaming Coverage & Tariff
  (Applicable for Special Asia Prepaid SIM card only)
Roaming Destinations Incoming Outgoing Call to HK Local Outgoing Call Outgoing Call to Other Destinations
China HK$4.9 HK$15
Macau & Taiwan HK$5.5 HK$15
Australia & New Zealand HK$8 HK$7 HK$7 HK$20
USA & Canada HK$13 HK$15 HK$15 HK$20
Zone 1 HK$5.5 HK$6 HK$6 HK$15
Zone 2 HK$13 HK$13 HK$9 HK$19
Zone 3 HK$25
Remarks:
5. Zone 1 countries: Japan, Indonesia, Malaysia, Philippines, Singapore, Thailand, Vietnam, Maldives, Lao, Bangladesh, Brunei, Cambodia, Pakistan and Sri Lanka
6. Zone 2 countries: Belgium, Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Netherlands, Norway, Portugal, Spain, Sweden and Switzerland
7. Zone 3 countries: Rest of the world. Click herefor the 3G Roaming Prepaid coverage.
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Roaming Service Terms & Conditions:
8. The charges are subject to change from time to time.
9. Applicable roaming destinations may change from time to time depending on various factors such as the coverage of our network partners and the specification and compatibility of their networks.
10. All charges are in Hong Kong dollars on a per minute basis. No local airtime will be deducted for roaming voice calls.
11. All calls you made while you are travelling overseas will be made by way of a call from our system connecting our customers with the called party. Please check the details with individual International Roaming Rechargeable SIM Card user guides. Charge commences when the call from our system is answered, whether your called number has not answered or the line is busy.
 
Roaming Video Call Service Roaming Data Service
 
12. Toll Free Hotline - If you have any enquiry on the roaming service while travelling out of Hong Kong, simply call our toll free hotline for assistance. Please click herefor more details.
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How To Use
Call Nature How to use
To call HK number Press **125*(8-digit HK phone no.) # SEND
To make a local outgoing call Press **125*(001) (local county code) (area code)(phone no.) # SEND
To make an international outgoing call Press **125*(001) (county code) (area code)(phone no.) # SEND
After dialing, screen will display: [Await ring back], the system will notify you by a call and when the phone rings, press [SEND].
(Airtime charge begins and will still be charged even if there is no answer from the other party or he line is busy). You will hear a voice prompt and will then be connected to the other party's line.
For other roaming service such as roaming SMS & roaming video call, please refer to user guide.
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