3 Hong Kong | Upgraded Mainland China & HK 1-Card-2-Number

Roaming Service

IDD Service

Mainland China Service

Inbound Roamer Services

Roaming & IDD

Upgraded Mainland China & HK 1-Card-2-Number

Mainland China
Number Service

Upgraded Mainland China &
HK 1-Card-2-Number

Stay connected between Mainland China and Hong Kong with just one SIM

Number switching across borders, hassle free on call forwarding or card swapping
Using VoLTE technology to bring you a clearer call experience
Using mainland China number to text or make a call to Mainland from Hong Kong
Stay connected with both HK & Mainland China numbers on voice and messaging services wherever you are
Order ride, make reservations and use mobile payment apps in mainland without hassle

Upgraded Mainland China & HK 1-Card-2-Number

	Monthly Plan	Standalone
Monthly Fee	$28	$28
Contract Period	24 months	-
Enjoy	Free 20 minutes roaming voice per month^{^}	-

^Includes answering local calls, and making calls to local and Hong Kong numbers.

Subscribe to 12months/ 24 months Mainland China & HK 1-Card-2-Number Service and Mainland China & Macau Travel Data Pass Package at the same time to enjoy:
	Upgraded Mainland China & HK 1-Card-2-Number
Monthly Fee	$28
	Mainland China & Macau Travel Data Pass Package Details
Monthly Fee	$98	$108
Contract Period	24 months	12 months
Enjoy	Enjoy 6 months 1C2N monthly fee waiver¹ (Value $168)	Enjoy 3 months 1C2N monthly fee waiver¹ (Value $84)

6-month/ 3-month waiver will rebate on the 4th, 8th, 12th, 16th, 20th and 24th monthly bills / 4th, 8th and 12th monthly bills separately.

	In Mainland China	In Hong Kong	In Other overseas area
Incoming Call (Per minute)
Using Hong Kong Number	Standard Roaming Charges	Local Airtime Charge	Standard Roaming Charges
Using mainland China Number	$0.5/min	$0.5/min	Standard Roaming Charges
Outgoing Call (Per minute)
To Hong Kong number	Standard Roaming Charges	Local Airtime Charge	Standard Roaming Charges
To mainland China number	$0.5/min	$0.5/min	Standard Roaming Charges
To Other Overseas Area	Standard Roaming Charges	IDD	Standard Roaming Charges
SMS (Per SMS)
Received by Hong Kong number	Free
Received by mainland China number	Free
Sent to Hong Kong number	$0.98/SMS	Local SMS Charge	Standard Roaming Charge
Sent to China number	$0.98/SMS	$0.98/SMS	Standard Roaming Charge
Sent to Other Overseas Area	Standard Roaming Charge	International SMS Charge	Standard Roaming Charge

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VoLTE Roaming Service

Customers need to meet the following conditions to use voice calls through overseas partner's 4G LTE network while roaming.

Activate roaming and IDD service
Use compatible mobile phone and iOS/Android version that support VoLTE service (Please check with the relevant mobile phone suppliers for VoLTE-compatible handset and VoLTE function setting)
Under designated destinations and designated networks which has enable VoLTE Roaming Service

VoLTE Roaming Voice Service dialing method

Calling your roamed location / Other Countries	Press + Country Code Area code Telephone No.
Calling Hong Kong	Press + 852 Telephone No.

Terms and Conditions:

VoLTE Roaming Service is only applicable to postpaid 3HK monthly plan. Customer is required to activate Roaming and IDD service and use designated compatible device with specified system version in order to use VoLTE Roaming Service in designated areas with designated networks.
Roaming voice call rates are stated in H.K. dollars. Roaming voice call charges are calculated in 1-minute interval and rounded up to the nearest 1-minute.
VoLTE Roaming Service may not completely cover all locations within the periphery, depending on performance of 4G LTE networks run by local operators. Roaming service will not automatically switch to 3G, or other network operators in locations not covered by a 4G LTE network.
3HK reserves the right to amend the charges and terms and conditions of the Service (including but not limited to designated destinations and designated networks, their coverage, system compatibility and other relevant conditions of the designated networks) and to suspend or terminate any part of the Service at any time without prior notice, especially in case where any roaming partner terminates cooperation with 3HK. 3HK shall have the right of final decision in case of any dispute.

VoLTE Roaming Service FAQ

FAQ

Click here to view terms and conditions

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