You will be assigned a registration number for your registration. Please keep a record of your registration number for any subsequent order that you may place for your selected smartphone and do not disclose it to the third party.
Registration number cannot be sold or transfer.
You will be contacted via SMS, email or by phone if further information of related smartphones is available.
The maximum registration for each mobile number is two.
Customer who registered with 3HK mobile number and opted for handset upgrade must use the same mobile number for the handset subscription and cannot be changed afterwards.
Subscription for a smartphone is subject to a commitment of a fixed contract term of a designated monthly service plan.
Handset pick-up time is subject to stock availability and other factors. Subscription procedure must be completed personally by the registrant at the designated 3Shop or retail shop within the specified period, or the relevant registration for handset subscription will be cancelled.
Hutchison Telephone Company Limited (“HTCL”) will check against the account status including payment record, contract term and other account records of the registrant (including both the existing and potential customers of HTCL) to determine the arrangements for handset subscription, including :
If the outstanding contract period of the individual registrant’s account exceeds four years, Registrant is required to pay a designated amount of deposit for the handset subscription.
Registrant is required to settle all overdue payment before proceeding with the handset purchase.
HTCL reserves the right to refuse handset purchase subscription by the registrant in accordance with his credit history and other account records of his account.
Each existing mobile account of HTCL is entitled to a handset upgrade offer once each calendar year. If the account has already enjoyed another handset upgrade offer during the past 9 months, such account will not be eligible for a further handset upgrade offer in this registration program.
Customer must settle all monthly payment by credit card autopay. The name of the registered subscriber must be the same as the credit cardholder.
New subscriber must provide valid address proof within the last 3 months with the same registered account holder name as the new subscriber for handset subscription.
HTCL is not responsible for the quality of the products and/or service provided by the supplier.
Customer must examine the iPhone handset and complete the iPhone activation process before leaving the 3Shop or specified retail shops. Product exchange or refund is not allowed after product examination.
Your personal information will be used for the purpose of this registration program and subsequent sales arrangement. All personal data collected will be retained in a reasonable time after the program end according to our Personal Data (Privacy) Ordinance.
HTCL reserves the right to cancel any registration without notice.
HTCL reserves the right to amend the terms and conditions of this registration program. All matters and disputes in relation to the terms and conditions of this registration will be subject to the final decision of HTCL.
All about your iPhone registration status can be checked online. Other channels, such as CS hotline, also cannot provide record updating and enquiry service.
3HK will send email and SMS to customer for the detail arrangement. Customer can also visit "Status Check" for status checking.
Registrant is not allowed to change selected handset Model, Memory Size, Color and other contents once the registration form has been submitted. If you would like to change the record detail, you have to give up existing record and register again.
Note before purchasing
Please provide your registration number number for handset purchase and service plan subscription (If any).
If you fail to purchase at the specified date, the reserved handset will be released to other customers.
You are required to comply with the terms and conditions for new sales subscription / handset upgrade
Registrant must bring his own credit card for payment (New customer must provide an address proof showing his name issued within last 3 months) in person to the above-mentioned location on or before the Pick-up Date.
Hutchison Telephone Company Limited ("HTCL") will check against the account payment record, credit and contract terms of the registrant (including both the existing and former customers of HTCL) to determine whether to make the iPhone offer to the registrant.
