Login
Info & Support
Transfer Your Ownership
  1. The new owner please visit 3Shop in person and bring along with
    • An authorization letter with the Original mobile account registered owner’s HKID card / BR copy, and
    • A proof of residential address (latest 3 months)
  2. The new owner need to pay
    • The account outstanding balance
    • The $300 Transfer of Ownership fee
    • The one month advance service fee
    • The value-added services (if applicable)
    • The $1500 deposit (Applicable for non-HK residents only)
Important Note:
  • Change of mobile account ownership is not available during the contract effective period.
  • The payment method set up by the previous owner will be stopped upon the transfer of ownership is done. The New owner hence has to apply the autopay (if any) separately.
  • 3Self-Service Password will be reset after the transfer of ownership.
Download My3 App
Check data usage and pay monthly bill with a click to ease your life