In accordance with the Service Terms and Conditions, 3 Hong Kong may notify you to immediately settle all charges incurred notwithstanding the payment due date stated on the bill statement. Total amount must be settled before the payment due date or as otherwise notified to avoid service suspension. Handling charges will be imposed upon reconnection.
Advance monthly payment will not be refunded in all circumstances.
If you dispute any of the charges set out in your bill, please contact 3Customer Services Hotline 1033 within 15 days from the date of the relevant bill.