|Free the World|
3HK launches roaming data plan with the world's leading instant messaging developer - WhatsApp Inc. Customer can now freely use WhatsApp service to send messages, photos, videos, and make call by new function VoIP voice call across 160 destinations and 249 networks worldwide for a fixed daily fee at $48. No extra charge and use WhatsApp more peace of mind in overseas. One fee on same day when traveling in Euro Zone.
|Limited time offer!!
Hassle-free on using WhatsApp in China with our WhatsApp Roaming Pass at only $8/day until 31 Dec, 2017. Dial *130*1# to activate!
Terms & Conditions, please click here
|Instant upgrade to Data Roaming Daily Pass |
Customers having subscribed for WhatsApp Pass may instantly upgrade to Data Roaming Daily Pass to enjoy premium roaming day pass service. Daily charge of WhatsApp Pass chargeable on the same day will be waived once you have successfully upgraded to Data Roaming Daily Pass which offers you supreme flexibility in managing spending on data roaming.
For details of the Data Roaming Daily Pass and Terms & Conditions, please click here
|Section A – Service charge of WhatsApp Pass |
||$48 / day / destination |
||Free to use WhatsApp roaming data |
(Subject to Terms and Conditions No.3 set out below)
|Section B – Dialing guide for service subscription / upgrading and others |
||Dial *130*1#on handset |
| Upgrade to
Data Roaming Daily Pass
|Dial *107*1#on handset |
||Dial *130*3#on handset or via the same channels for subscription above. |
|Dial *107*4#on handset |
- Customer also can subscribe service via 3Roaming Expert Hotline at 1037 or 3Shop.
- Customer will receive an SMS confirmation or notification after making each of the Dialing Request under Section B.
- For subscription of WhatsApp Pass, the Terms and Conditions as set out below for such service will apply.
- After upgrading to Data Roaming Daily Pass, the Terms and Conditions for such service will apply instead. (www.three.com.hk/dailypass)
|Designated Destinations and Networks |
| Support 4G Data Roaming|
||Telstra, Vodafone Hutchison Australia (VHA), Optus|
Robi Axiata (Aktel)
||DST Com, PCSB|
||MetFone (Viettel), SMART|
||China Unicom, |
||Aircel, Vodafone, Bharti Cellular|
||Hutchison, Indosat, |
||Celcom, DiGi Telecom|
||Two Degree Mobile Communications, Vodafone, Telecom (Spark)|
|Papua New Guinea
||Smart , Globe Telecom|
Sing Tel Mobile
||KT , SK Telecom|
||Dialog, Etisalat, |
||Far EasTone , |
||Real Future |
(True Move) , DTAC
Europe - Euro Zone
(One fee on same day)
||3 Austria, Orange Austria, T-Mobile|
Proximus (Belgacom), BASE
||T-Mobile, Tele 2, VIPnet|
||T-Mobile, Vodafone , O2|
||3, Tele Danmark Mobil, Telia A/S|
||Elisa, EMT, Tele2 Eesti|
||DNA, Elisa, TeliaSonera|
||Bouygues , |
||Telekom Germany, Vodafone , Telefonica Germany/E-Plus|
||Vodafone , Cosmote|
||Telekom HU (T-Mobile), Vodafone|
||NOVA, Og Vodafone|
||3, Telefonica Ireland, Vodafone|
||Bite, Tele 2|
||Bite, Omnitel, Tele 2|
||Orange (VOXMobile), Tango|
||T-Mobile, Vodafone , KPN|
||P4, PTC (T-Mobile)|
||MEO (TMN), Vodafone|
||Telekom Romania (Cosmote), Vodafone |
||Slovak Telekom, O2|
||Vodafone, Telefonica Moviles|
||3, Tele 2|
||Salt, Sunrise, Swisscom|
||3, E.E. (Orange), |
Vodafone, Telefonica O2
Isle of Man
||TIM Brasil, Telefonica|
|British Virgin Islands
||Bell, Rogers, TELUS, Videotron|
||Claro, ENTEL, Telefonica Moviles|
|French West Indies
||Telcel, Telefonica Moviles|
||Cable & Wireless|
||Claro Paraguay (AMX)|
||Claro, Telefonica Moviles|
|St. Kitts & Nevis
|St. Martin (French Part)
|Turks & Caicos
||Claro, Telefonica (Movistar)|
|US Virgin Islands
||Atlantic Telecom (Moov)|
||Lone Star Cell|
||MTN, VodaCom |
For local WhatsApp Data Pack details, please click here.
|Terms and Conditions:
- “WhatsApp Roaming Pass” (“WhatsApp Pass”) and the relevant data roaming daily charges (“Daily Charge”) are applicable to (1) 3HK 4G LTE / 3G postpaid customers (the “Customers”) who have subscribed for data service and Full Roaming service; and (2) Customers who have subscribed for 3G / 2G data roaming service; and Customers use data roaming services in the designated destinations and on the designated networks. Standard data roaming charges will apply otherwise.
- Full Roaming service will be activated automatically upon activation of “Data Roaming Daily Pass”. For details of Full Roaming service, please visit www.three.com.hk/roaming.
- A confirmation message will be dispatched when WhatsApp Pass subscription is effective. Confirmation will be dispatched by way of SMS or via 3Care of 3HK website (as the case maybe in accordance with the subscription channel).
- WhatsApp Pass only applies to VoIP voice call, delivery of text and voice messages, images and video clips. Other data roaming usage not set out herein will be blocked under WhatsApp Pass (“Other Data Roaming Usage”). Data Roaming Daily Pass may be subscribed for if such Other Data Roaming Usage is required (please follow instructions of “Dialing guide for subscription / upgrading and others” under Section B).
- Daily Charge starts to incur upon successful subscription and on each day when WhatsApp Pass is in use. Daily Charge is chargeable on a daily basis and will not be pro-rated even if WhatsApp Pass is effective and terminated within the same day. Daily Charge means charges incurred under WhatsApp Pass each day from 00:00 to 23:59 (Hong Kong time) regardless of the physical location of a Customer.
- If Customer opts for an upgrade from WhatsApp Pass to Data Roaming Daily Pass, Daily Charge of WhatsApp Roaming Pass chargeable on the same day will be waived once the Daily Roaming Daily Pass is in use. Service fee and data usage under Data Roaming Daily Pass will be calculated each day from 00:00 to 23:59 (Hong Kong time) regardless of the physical location of a Customer. Terms and Conditions of Data Roaming Daily Pass will apply (www.three.com.hk/dailypass).
- Separate Daily Charge applies for each individual destination on designated network within the same day (except for China, Macau & Europe where one Daily Charge will apply for all areas within such destinations on the same day. Designated destinations within Europe are subject to 3HK’s publication on www.three.com.hk/whatsapproaming. Designated destinations and network operators may be subject to change from time to time. 3HK reserves the right to amend or cancel any part of the WhatsApp Pass service at any time without prior notice.
- Once WhatsApp Pass is effective, the Data Network Shield service will also be activated (unless it has been released manually by Customer) and Customer may only use data roaming service on designated networks at designated destinations under WhatsApp Pass. All other roaming services (including voice calls, SMSs and video calls) will remain to be accessible on all available networks at standard roaming charges. The code to release Data Network Shield via handset is [*107*888#].
- WhatsApp Pass may be terminated via the same channels of subscription. Key in [*130*2#] if terminate via mobile handset. Data Network Shield service will be released immediately on the day upon receipt of the WhatsApp Pass termination request by 3HK. Once the Data Network Shield is released, data roaming will also be available on non-designated networks and standard data roaming charges will apply to such data usage. Cutoff time for termination of WhatsApp Pass is at 23:59 (Hong Kong time) daily. Termination of WhatsApp Pass will be effective at 00:00 (Hong Kong time) on the following day. Please note: Full Roaming service will remain effective despite termination of WhatsApp Pass, standard roaming charges will apply if Customers continue to use data roaming and other roaming services. Customers are suggested to turn off the data roaming function in the mobile handset after termination of WhatsApp Pass in order to avoid incurring unnecessary data roaming charges. Notification will be sent via SMS, 3Care of 3HK website and/or Planet 3 (depends on the channel through which the termination request is submitted) to Customers if termination of WhatsApp Pass is not successful.
- Usage of the WhatsApp Pass is subject to the network and service coverage, system compatibility and other relevant conditions of the designated networks, which are subject to changes without prior notice.
- WhatsApp Pass is not applicable to usage on tethering or Peer to Peer (“PTP”). If usage is incurred from or by tethering or PTP on applications, including but not limited to BitTorrent, edonkey, flashget, foxy, ppstream, winmx, etc., or if there is any abusive or abnormal usage, 3HK reserves the right to forthwith terminate WhatsApp Pass without prior notice. All commercial or illegal promotion activities via the use of WhatsApp Pass is prohibited.
- WhatsApp Pass is not applicable to aircraft roaming/maritime roaming/satellite roaming.
- 4G LTE service will be available only when (i) compatible handset or device supporting 4G bandwidth is used and (ii) in the destinations where 4G LTE service infrastructure has been developed.
- 3HK reserves the rights to amend the charges, terms and conditions (including but not limited to designated destinations and designated networks and their coverage) of WhatsApp Pass and to suspend or terminate any part of such service at any time without prior notice in case 3HK terminates cooperation with WhatsApp Inc. or any roaming partners. 3HK shall have the final decision in case of any dispute.